FAQ

When you get your mask, you’ll want to know a few things about it!

  1. Try the mask on by removing the velcro cover and placing it over your nose and mouth, with the noseclip up.
  2. The nosepiece can be adjusted for the right shape of your nose.
  3. The mask should be placed as high as possible on your nose.
  4. The strap should be secured at a setting that is not too tight but not too loose on your face.
  5. To perform a seal test, breathe in and out through your mouth while you check under your chin and on either side of your nose for escaping air. Adjust if you feel air when breathing out, or see your glasses fogging up.
  6. Try looking left, right, up and down to make sure your mask is comfortable.
  7. Reduce pressure on the bridge of your nose. Pinch the nosepiece quite tight before putting the mask on. Then when the mask is on, breathe through your nose while you pull the parts of the mask on your cheekbones in opposite directions outwards.
  8. Try the mask while you breathe out. There should be no restriction. It should fit with your helmet. Adjust the mask until you’re comfortable.
  9. To change the filter, unscrew the valves, wash the 2 silicone stoppers and 4 valve parts, handwash the mask shell with some soap, and lastly, they can be dried.

After Purchase

Do I need to replace the exhalation valves?
How do I replace the active carbon filter?
How do I wash my mask?
I feel like it is difficult to breathe when wearing the mask. It is uncomfortable, what should I do?
I’m not happy with my mask, what should I do?
If I buy a lot of filters, what are the discounts for bulk purchases?
My filter has lots of dirt or makeup build-up on the inside, but not the outside. What should I do?

Fit

How can I make sure my mask fits?

Step 1: Look in the mirror, or get someone to inspect the valves as you breathe out. The silicone piece inside the valve should be moving in and out.

Step 2: Place your fingers just above the nose piece on your bare skin, to feel for escaping air. Or put on a pair of glasses to see if they fog up.

Step 3: See if you can easily put your finger into the filter under your chin. If you can, pull the mask up on your cheeks. The active carbon filter should be tight along your chin. Test again by placing your finger on your skin under your chin.

Note that with the microfiber testing slip inside the mask, it will be more difficult to breathe than without it. Once you are sure you fit the mask, you can remove the hygienic microfiber slip to reveal the active carbon filter.

What is the purpose of the nose piece?
Which size mask will I fit?

General

Are there any deals or promotions to take advantage of?
Are your masks good for those who have asthma?
Can I try the masks on before I buy?
Do you have any more advanced masks, which block 100% of particles?
Do you have any warranty or guarantee in place?
How are you helping society?
How bad is breathing polluted air compared to smoking?
How bad is pollution for me?
How can I become a distributor?
How can I learn more about your masks and pollution?
How did AryMask get started?
How do I put on a strap-back pollution mask?
active carbon filter, check
Step 1. Check to make sure valves are tight
Active carbon filter, mask, nosepiece
Step 2. Hold the nose piece on top and open it wide
contains model with blue breathable pollution mask
Step 3. Place the mask right under your eyes and lower it onto your mouth and nose.
Step 4. Bring the strap (under your ears) around the back of your neck.
Step 5. Strap the Velcro together at the back of your head. Pull it tight.
Step 6. Then tighten the nose piece so that you can still breath through your nose, and you’re ready to ride!
How do I stop my glasses from fogging up?
How do you ship me my mask?
How far can you adjust the nosepiece on different masks?
How much do replacement filters cost?
How often do I replace the active carbon filter?
I have facial hair, will the masks’ performance be restricted if I have a mustache or beard?
Should I expect Customs or VAT charges on delivery of my order?
What are PM2.5 particles?
What are the benefits of preventing the negative effects of pollution early?
What are your environmental initiatives?
What do Active Carbon Filters Remove?
What do people use AryMask for?
What is good about the active carbon filter?
What is the difference between a sports mask and a disposable mask?
What toxins can I protect myself against with AryMask?
Where can I leave a review?
Which physical stores stock AryMask?
Who is affected by pollution?
Who uses AryMask?
Why is the Spacer mask more expensive than the other masks?
Why should I use a pollution mask?
Will your masks protect against a virus like COVID-19?